Frequently Asked Questions

We’re not able to provide exact waitlist positions, as placements can change frequently. However, if you have questions about your status, feel free to contact us and we’ll do our best to help.

If you’ve submitted a Waitlist Request within the past 18 months, it remains valid until the original 18-month expiration date, even if you submit a new request during that time.
More Waitlist Information

If you missed your waitlist offer, you can add yourself back to the waitlist. You’ll be placed in the same position as before, but please note that the same dwelling may no longer be available.

If you're currently living in Wymount Terrace or Wyview Park and want to move to a different unit, you can submit a Dwelling Transfer Request.

Here’s what to know before submitting:

• Only the tenant listed on the billing account can submit the request.
• Your request will be added to the Family Housing Waiting List.
• Dwellings are offered based on your original agreement date—not when you submit the transfer request.
• You won’t be offered a dwelling with an availability date less than four months from your current agreement start date.
• If you see a unit on the Available Dwellings page that meets that timeline, you may be eligible to complete an agreement.
• A $50 transfer fee will be charged for approved transfers.

Find more Information here.

If you took at least 9 credit hours during the previous two semesters and plan to live on campus in the upcoming Fall, you do not need to submit a Waiver of Credits petition to stay during Spring and Summer.

However, if you don’t meet the 9-credit requirement, you’ll need to submit a Waiver of Credits petition to be eligible to stay in on-campus housing during those terms.
See More Information here (under Eligibility & Requirements)

Family housing contracts are open-ended, so they don’t end automatically. To move out, you must submit a 30-day Termination Notice.

If you give less than 30 days’ notice, you may still be charged for the full 30 days or until someone else moves in. Make sure your unit is clean and empty by midnight on your move-out date to avoid extra fees.

Find More Information here.

Graduating tenants must submit a 30-day Termination Notice and are required to move out by the deadline set for their graduation term.

1. Fall Semester

   – Termination Notice due: November 17
   – Move-out deadline: December 17

2. Winter & Spring Semesters

   – Termination Notice due: July 1
   – Move-out deadline: July 31

3. Summer Term

   – Termination Notice due: July 19
   – Move-out deadline: August 18

Be sure to submit your notice on time to avoid late fees or additional charges.

As a general rule, no more than 2 people are allowed per bedroom, in accordance with housing regulations.

Note: The maximum number of occupants may vary depending on the age of dependent children.

For more detailed information about occupancy guidelines and exceptions, click here to view our full occupancy policy.

Both you and your spouse will need to be part of the housing contract process. Here’s what to do:

1. Make sure your spouse has a BYU NetID. If they don’t, they can create one here.
2. Log in to myaccount.byu.edu/relationships and add your spouse to your BYU account using the same NetID or BYU ID they will use for the housing contract.

Completing these steps ensures your spouse will be recognized in the system and can be included in the housing agreement.

Wymount Terrace apartments do not come with air conditioning, but you may use the following cooling options:

• ✅ Window-mounted A/C units are allowed and recommended. They must use a drill-less support bracket and be properly installed with Plexiglas to cover open window space.
• ✅ Two-tube portable A/C units may be used if properly vented with a sealed window setup using Plexiglas.
• ✅ Evaporative coolers are allowed only if they have a hand-fillable water tank (no water line hookups).

One-tube portable A/C units are not allowed due to safety concerns.

Improper installations may result in charges to your student account.

Click here for full A/C and heating guidelines

If you're married, you can choose which spouse’s account is billed each month.

To change the billed account:

1. Log in to the currently billed spouse's account.
2. Click "Change Billed Account" on the right side of the screen.
3. Follow the on-page instructions to complete the change.

Click here for full instructions and eligibility details

Your monthly rent includes:

• Gas
• Water
• Sewer and refuse removal
• Campus Television
• High-speed internet connection

You are responsible for paying electricity separately.